Terms & Conditions of Sale of Artworks through Art Explore:
By registering and placing an order on www.artexplore.in (‘the Website’) you acknowledge that you are bound by the terms and conditions listed below:
All artworks made available for sale on the Website will be sold at the price listed. The price of the artwork listed is all inclusive - it includes taxes, shipping and handling. The information provided during registration or amended at the time of finalizing a purchase shall be the final billing address and shipping address for delivery of the artworks.
Art Explore is not liable for any charges that may be levied at the destination whether in India or overseas over and above the taxes collected and paid by Art Explore at the time of sale. All order confirmations will be raised by Art Explore based on the registration information provided by the buyer at the time of making the purchase and payments will be accepted only from the buyer so registered.
Placing an order on www.artexplore.in constitutes an irrevocable acceptance of the purchase. Unless rescinded/cancelled by Art Explore within 5 working days on account of a default by the Seller/Artis or any prior or continuing breach by the buyer, such acceptance results in an enforceable contract of sale. The contract of sale is between Art Explore (acting as the agent of the Seller/Artist) and the buyer.
Once an order is placed on Art Explore, the buyer is required to make payment for the price of the artwork within 5 working days from the date of placing the order. Alternately, and without prejudice to the foregoing, Art Explore may, at its absolute discretion, hold the artwork for the Buyer and may seek to commence legal proceedings (acting as the agent of the Seller/Artis) to ensure execution of the contract of sale.
Art Explore is authorized by the Sellers/Artists to exercise complete discretion in (i) the illustration and descriptions of art works for viewing and sale and (ii) acceptance or rejection of orders received.
The buyer warrants that all the information furnished at the time of registration is true and correct and any change in the information provided will be updated and intimated to Art Explore immediately. Art Explore is entitled to act on the basis of the information provided and seek such further information, clarifications or verifications as it may deem necessary for granting registration. Such registration may be suspended or cancelled where Art Explore forms a reasonable view that any of the above information may be inaccurate. However, such registration will be restored immediately on the buyer furnishing information to the satisfaction of Art Explore.
For Original Art
The artworks may or may not be in the physical presence of Art Explore during the time of ordering.
The artworks may be delivered/shipped to the Buyer directly by the Seller/Artist via the website or by Art Explore itself, through a courier of good repute. Should there be any damage to the artwork in transit, the Buyer should not accept the parcel and should notify Art Explore immediately.
The Artworks that are unframed & unmounted will be shipped in a rolled format and in protective cylinders. For the Artworks that are shipped with glass frames, we cannot provide any guarantee for the Glass, though utmost care is taken while packing.
While great care is taken to reproduce the colours and form of paintings as depicted on the website, it is understood that since each painting is individually painted there may be variations in shade and colour. No complaints in this regard would be entertained.
You agree to abide by all provisions prescribed in these terms and conditions. In particular, you warrant that all information that you submit will be true and accurate (including without limitation your credit card number and expiration date), and you agree to pay all costs, charges plus all applicable taxes for the purchases made by you.
All artwork posted for sale by Sellers/Artist on the Website is supported by an authenticity guarantee from the Seller/Artist themselves.
Art Explore is not obligated to provide any physical preview of the artwork either before or after the sale. Art Explore is in no way liable for the condition of the artwork.
Artworks received in an unsatisfactory condition by the buyer may be returned to the Seller via Art Explore within 2 working days in an ‘as is’ condition. In such a case Art Explore will refund the payment or issue a credit note to the buyer and cancel the order. However, the unsatisfactory condition will only be covered for damaged or spoilt condition, and NOT because the buyer did not like the artwork he/she has purchased.
If Art Explore does not hear back from you within 7 days of delivery of artwork, we will close the transaction and make the payment to the Seller/Vendor/Artist.
For Open Edition Prints (Reproductions)
Open edition prints are available only for works available from Artists and only if the artist has opened up his/her work for open edition prints. The size and price of the prints varies from artwork to artwork and from time to time.
Open edition prints are printed on Paper or Canvas in high quality printing machines and shipped directly by Art Explore
Open edition prints will not be accompanied by the Authenticity Certificate of the artist, as this work is a reproduction.
The prints are rolled and packed in protective cylinders prior to shipping through a reliable courier. A print order will be automatically closed within 2 days of delivery, and no complaints whatsoever will be entertained after 5 working days from delivery.
Prints received in an unsatisfactory condition by the buyer may be brought to the attention of Art Explore within 2 working days. In such a case, Art Explore will replace the prints with a fresh copy or issue a credit note to the buyer. However, the unsatisfactory condition will only be covered for damaged or spoilt condition, and NOT because the buyer did not like the prints he/she has purchased.